INDUSTRY

Whether it's reducing cost, enhancing customer engagement or securing transactions, Modica has the suite of solutions and experience across every industry sector. Utilising Modica’s cloud based Omni platform ensures a low cost, risk free entry to Mobile customer service.



OPERATORS

Omni is an acquisition, provisioning, billing, and application management platform offering a suite of Cloud-based Mobile Value Added Services (VAS). As a web-based (SaaS) platform Omni allows our Operator customers to generate revenue, retain customers, and deliver mobile VAS applications in multiple countries, languages, and currencies very quickly and cost effectively

OPERATOR SOLUTIONS


DEVELOPMENT

We seek to engage customers and clients, personnel and businesses in general to utilise the resources they have in a highly functional manner.

ENTERPRISE SPECIALIST

Personal consultation, dedicated support and professional specialists ensure a hassle free process.

CONSULTANCY SERVICES

Our program delivers mobile services that allow customers and clients the ability to experience what today's leading technologies have to offer.

API MESSAGING

Our Mobile Gateway solution allows you to send and receive SMS and OTA messages to your staff and clients across most mobile networks around the world.

SMS COVERAGE

Premium coverage is provided in countries where we can supply short codes, 2 way messaging, delivery receipts, premium rate charging and where carriers allow MMS and WAP billing.

ENTERPRISE PLATFORM

Omni is delivered as a white labelled platform, to allow our Mobile Operator customers to build their own branded Mobile and ISP VAS services and engage with their subscriber base.



FINANCE

Applications to secure connectivity as well as enhance the user's experience

FINANCE SOLUTIONS


SECURITY

Help secure your site by using 2FA for authorising password changes and adding a new payee, or set up alerts to let your customers know if you suspect there’s been any unauthorised activity on their accounts.

ALERTS

Keep your customers up to date on account balances and transactions, especially if they’re travelling and spending foreign currency!

TEXT-TO-PHONE

Allow customers to tell you when they need to talk to a customer service representative by sending through requests.

REMINDERS

Help customers avoid those late fees by giving them that reminder.

SMS COVERAGE

Premium coverage is provided in countries where we can supply short codes, 2 way messaging, delivery receipts, premium rate charging and where carriers allow MMS and WAP billing.

PROMOTIONS

Notify opt-in customers of product specials.



HEALTH AND MEDICAL

Applications to increase the security and effectivity of all people in the health industry

             

HEALTH & MEDICAL SOLUTIONS


SECURITY

Help secure your site by using 2FA for authorising password changes.

ENGAGEMENT

Customers can text in for medical info.

SUPPORT

Dedicated staff for all of you Mobile Marketing questions.

REMINDERS

Help your customers stay on top with reminders for appointments, medical treatments, vaccinations etc…

SMS COVERAGE

Premium coverage is provided in countries where we can supply short codes, 2 way messaging, delivery receipts, premium rate charging and where carriers allow MMS and WAP billing.

ALERTS

Push out time-critical info to your customers, flu shot supplies, test results.



GOVERNMENT

Applications that enhance the safety and communication of the community

             

GOVERNMENT SOLUTIONS


SECURITY

Help secure your site by using 2FA for authorising password changes.

REMINDERS

Help the community stay on top of rates payments, tax return lodgments, library book returns just by giving them a simple reminder.

SUPPORT

Dedicated staff for all of your Mobile Marketing questions.

ALERTS

Advise of road closures, school closures, water quality.

ENGAGEMENT

Maintain order by regularly communicating with members of the community on court appearances or for parole check in.

SURVEYS

Find out how the community is thinking on specific issues, new developments or programs.



UTILITY

Applications to keep the community informed of any issues, payments due, or promotions available.

UTILITY SOLUTIONS


SECURITY

Enhancing Security Information.

ALERTS

Alleviate call centre pressure by keeping customers informed, communicate outages, ETDs, notify them when service has been restored.

REMINDERS

Help your customers to remember those billing dates and service appointments.

PROMOTIONS

Message through a promotion or discount voucher to your customers.

SMS COVERAGE

Premium coverage is provided in countries where we can supply short codes, 2 way messaging, delivery receipts, premium rate charging and where carriers allow MMS and WAP billing.

ENTERPRISE PLATFORM

Omni is delivered as a white labelled platform, to allow our Mobile Operator customers to build their own branded Mobile and ISP VAS services and engage with their subscriber base.



MEDIA

Engage with your customers with the following applications:

             

MEDIA SOLUTIONS


TEXT COMPS

Enrich the customer experience by giving them the opportunity to text and win.

INTEGRATION

Contact Centre Integration.

SUPPORT

Dedicated staff for all of your Mobile Marketing questions.

SURVEYS

Listen to the voice of the customer, find out what they think about new and existing products.

VOTING

Pick a favourite, customers can message a number to vote for a person.

PROMOTIONS

Message through a promotion or discount voucher to your customers.



RETAIL/FMCG

Create a quality relationship with your customers by offering discounts and promotions right in the palm of their hand!

             

RETAIL/FMCG SOLUTIONS


SECURITY

Enhancing Security Information.

INTEGRATION

Contact Centre Integration.

SUPPORT

Dedicated staff for all of your Mobile Marketing questions.

TEXT COMPS

Enrich the customer experience by given them the opportunity to text and win.

SURVEYS

Listen to the voice of the customer, find out what they think about new and existing products.

PROMOTIONS

Message through a promotion or discount voucher to your customers,  notify opt-in customers of product specials.

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