Email to SMS allows you to send SMS messages to mobile phones from your standard email programme. When your customer replies via SMS on their phone, it arrives back in your email box just like a new email would.
You can send SMS messages directly to a mobile number by simply composing a standard email message in the following format +firstname.lastname@example.org. You can also create distribution lists in your email client specifically for your mobile contacts.
No extra software to install or manage on your computer
International delivery to over 900 carriers globally
Real-time and historical reporting allows you to track usage
Communication with a distributed workforce
Cuts business costs by avoiding calls to mobiles and landlines
Mobile engagement delivered directly to your mail servers
TODAY, WE PROVIDE MESSAGING SOLUTIONS TO SOME OF THE WORLD’S BEST KNOWN BRANDS, BANKS, GOVERNMENT, AGENCIES AND MORE.
SMART LIBRARIESPROVIDING REMINDERS AND NOTIFICATIONS
THE SOLUTION: Modica provided SMART Libraries with a TXT messaging notification service by integrating the Civica Spydus Library System to their Mobile Gateway API. Transitioning from an existing arrangement to Modica was straightforward and positive. Modica worked in well with the six organisations invoved in SMART and their major technical vendor. Shane O’Connor, Chair of the SMART Systems Team & Hutt’s Digital Services Coordinator says “implementation of the TXT messaging service ran very smoothly with Modica, they really are experts in their field”. RESULTS: Working with Modica means SMART Libraries continue to be productive and customer-focused. Substantial improvement to backend txt messaging processes has resulted in system robustness and better customer experiences. Customer feedback has been very positive with users of the SMART card receiving notifications when their reserves are ready for collection. Also, thanks to the reminder notifications, customers have seen a reduction in late fees owing too. Shane says “We’re really pleased to be delivering a service that our customers find so useful”. With Modica’s continued expertise, watch out for more customer-friendly services from SMART Libraries soon.