GLOBAL CONNECT (API)

As a trusted telco partner with many global network connections, we can help you reach your customers wherever they are.

Our Mobile Gateway solution allows you to send and receive SMS and OTA messages to your staff and clients across most mobile networks around the world.

A simple connection to our Mobile Gateway API provides an enhanced level of connectivity including delivery receipts, cross carrier short codes, premium rate messaging and reply paths all managed through our web-based platform, Omni.   OMNI Product Diagram
 

KEY FEATURES


Global coverage for bulk messaging

Short codes available in a large number of countries

Web-based reporting and management

 

BENEFITS


Real time campaign tracking with delivery confirmation

Cost reduction through simple connectivity/integration

Easy way to mobilise an application or website

     

PRODUCT CASE STUDIES


TODAY, WE PROVIDE MESSAGING SOLUTIONS TO SOME OF THE WORLD’S BEST KNOWN BRANDS, BANKS, GOVERNMENT, AGENCIES AND MORE.  THESE ARE JUST A FEW COMPANIES USING GLOBAL CONNECT API:

BP AUSTRALIA

Competition to promote new fuel.

THE BRIEF: BP Australia wanted to run a competition to promote its new fuel. They wanted purchasers of the new fuel to go into the draw to win a prize. SOLUTION: Modica set-up four short codes for each state in Australia that was using the service. The short codes were linked to Modicas competition engine which in turn handles and manages all replies that each entrant receives. RESULTS: Instant online reporting enabled Ogilvy to watch the campaign as it progressed thus meaning they could report back customer in real time.

SBS BANK

Building New and Personal Relationships

SBS Bank is a diversified retail bank with personal lending, insurance and financial advice subsidiary companies. As a provider of financial services through digital channels, performance and reliability are very important to us. So when we set ourselves the challenge of building a new personal and mobile banking platform, with a responsive design including SMS alerts, we needed a partner who could deliver on our business needs for our existing 15,000+ internet banking customers. SMS was a complex and technical project that involved SBS having to interact with three separate parties. This type of technology was new for us and was critical that Modica's existing capabilities and infrastructure could handle the type of customer experience we wanted to create and a product we wanted to implement.

BOKU PAY BY MOBILE

Boku needed a trusted mobile platform and gateway provider with direct connectivity to local mobile operators.

SOLUTION: Technically, Modica have provided Boku with its global connect API connectivity to the local operators, and secured premium rate short codes to allow users to;

  1. Enter their mobile on the merchants website
  2. Receive a text with transaction details
  3. Reply yes to authorise charge/purchase
  4. Have a premium rate sms charged against the mobile account (Boku then settles with the merchant).
Compared to their previous mobile partner, Modica has proven to be a lot more responsive, particularly in how they respond to any issues with personal support available 24 x 7. Modica have also been able to simplify the carrier partnerships on behalf of Boku. Charles Chan (Director of Partner Relations) says “As we are in San Francisco, Modica are able to maintain a close and responsive relationship with the NZ carriers on our behalf.” RESULTS: With Modica as a partner, Boku has enjoyed a very reliable, high availability service that processes a large volume of transactions each month with a very fast turn around time. Should anything need to be resolved, they know Modica is only a phone call or support ticket away. Being secure in the knowledge that Modica have their back on the other side of the world, Boku can focus on continuing to realise its vision of mobile-enhanced payments.

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