Marketing resources for the every business looking to improve their SMS communication.
Web2SMS just got even better, with a conversational Inbox that makes it easier to read, organise and schedule your communications. There’s also enhancements to how you archive, filter & search.
Increased efficiency, productivity and profitability are all regular outcomes alongside improved customer service when SMS is implemented in an organisation
SMS for business communication is growing. COVID-19 has forced businesses to communicate more, potentially adding to the noise and clutter of the marketing and communication space yet when things get complicated, we revert to basic principles and reliable communication methods to cut through “the chatter”.
If you’re in digital transformation, you're using tech to better understand and serve your customers.
One of the key challenges for businesses during the pandemic, has been communicating with and managing staff, particularly in relation to their COVID-19 health status and testing. Key managers at a major airline needed an easy way for staff to notify them when they tested positive/negative for COVID-19 or when they became a ‘close contact’ of an infected person, so that alternative work arrangements could be made. The notifications needed to be provided easily and the data needed to be shared with their corporate software.
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