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Marketing

Marketing resources for the every business looking to improve their SMS communication.

Things to consider when choosing SMS marketing software

SMS for business communication is growing. COVID-19 has forced businesses to communicate more, potentially adding to the noise and clutter of the marketing and communication space yet when things get complicated, we revert to basic principles and reliable communication methods to cut through “the chatter”.

Hannah Hilliam

Why you should use SMS as a customer service channel

Increased efficiency, productivity and profitability are all regular outcomes alongside improved customer service when SMS is implemented in an organisation

Jenny Ariza

The Customer Engagement Playbook for 2021

Enhance the customer journey by focusing on customer experience over product and price.

Hannah Hilliam

When, why and how to implement SMS to improve your CX

If you’re in digital transformation, you're using tech to better understand and serve your customers.

Jenny Ariza

Introducing the Web2SMS Conversational Inbox

Web2SMS just got even better, with a conversational Inbox that makes it easier to read, organise and schedule your communications. There’s also enhancements to how you archive, filter & search.