The end of the financial year (EOFY) can be a busy and stressful time for businesses. With so many tasks to complete, it can be overwhelming to keep track of everything. However, there is a solution that can make EOFY easier - SMS.
While it may seem like a simple tool, SMS can be incredibly powerful when used correctly. With a 98% open rate*, SMS is one of the best ways to ensure effective communication and increase customer satisfaction.
Here are some ways that SMS can make EOFY easier for your business:
1. Send reminders
One of the most useful features of SMS is its ability to send reminders. Whether it's reminding customers to pay their outstanding invoices or reminding employees to submit their timesheets, SMS can help you stay on top of important tasks. By sending regular reminders in the lead-up to EOFY, you can help ensure that everything is completed on time.
2. Provide updates
Another benefit of SMS is that it can be used to provide updates. This is especially useful during EOFY when there may be changes to tax laws or other regulations. By sending updates via SMS, you can keep your customers and employees informed and up-to-date.
3. Collect information
SMS can also be used to collect information from customers or employees. For example, you could send an SMS survey to collect feedback on your services or products. Or you could send an SMS to your employees to collect information needed for tax purposes. By using SMS to collect information, you can save time and reduce the risk of errors.
4. Offer promotions
Finally, SMS can be used to offer promotions or discounts to your customers. This is a great way to boost sales during EOFY and to reward loyal customers. By sending an SMS with a special offer or discount code, you can encourage customers to make a purchase before the end of the financial year.
SMS is a powerful tool that can make EOFY easier for your business. By using SMS to send reminders, provide updates, collect information, and offer promotions, you can streamline your EOFY processes and reduce stress for yourself and your employees. So why not give SMS a try this EOFY and see how it can benefit your business?
*Source: Gartner