Intermediate Site Reliability Engineer


New Zealand and Australia

About us

Modica Group is a cloud based enterprise messaging provider working with clients and partners around the globe to provide secure, high volume, enterprise messaging solutions. Our messaging platform connects to almost every Mobile Network globally allowing our customers to reach every mobile handset and device globally via secure API or hosted application. Working closely with Finance, IT, Government, Health and Education organisations, Modica Group’s messaging platform is used by some of the world’s biggest enterprise organisations and brands to deliver high volume, mission critical messaging services.

About the opportunity

As a Intermediate Site Reliability Engineer, you are responsible for being the bridge between development and operations within the Modica Group. You do this by:

  • Having a continual drive to identify and implement system improvements to maximise service availability;
  • Fixing support escalations where required;
  • Building software to help organisation and support teams;
  • Exhibiting and fostering behaviours to enable a positive learning environment at Modica;
  • Assisting non-technical staff to achieve goals with systems; and
  • Communicating effectively to enable understanding of technical concepts internally and by customers.

About you:

We’re looking for someone who:

  • An understanding of technical delivery in a DevOps Engineering Environment
  • Hands-on experience in administering large-scale SaaS applications in one of the major cloud platforms (AWS, GCP, Azure)
  • Experience with SQL Database administration, like PostgreSQL (preferred) or MySQL.
  • Experience with Infrastructure as Code software, such as Terraform (preferred) or CloudFormation.
  • Knowledge and of hands-on experience with Linux 
  • 2+ years' experience solving server performance issues and optimisation including systems monitoring 
  • Fluent in writing code with experience coding in a popular coding language 
  • Solid diagnostics skills with the ability to troubleshoot 
  • Strong written and verbal communication
  • Timely in completing work
  • Intellectually curious and have a strong sense of continuous improvement 
  • Ability to work autonomously and in a team 

More about us

We work closely with Finance, IT, Government, Health and Education organisations and our messaging platform is used by some of the world’s biggest enterprise organisations and brands to deliver high volume, mission-critical messaging services. At Modica we are all working towards a common goal: helping our customers reach every handset and device globally.

About the benefits

We offer a supportive environment as it is important to us that you are happy and healthy. Alongside a competitive salary, we offer benefits that rival those of large corporations. To support you we offer some fantastic perks including health and life insurance, home internet contributions, regular team lunches, the ability to work from home and your birthday off.

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