UX/UI Designer

Full-Time
Developer

Wellington - New Zealand

About us

Modica Group is a cloud-based enterprise messaging provider working with clients and partners around the globe. We provide secure, high volume enterprise message solutions to help businesses large and small connect with their customers and have better omnidirectional conversations via mobile. Our platform connects to every mobile network around the world, allowing our customers to reach every handset and device via secure API or hosted application.

We have a growth culture founded on innovation, nimbleness, and a desire to be the best in every market we play in.

About the opportunity:

Due to our continued growth, global expansion and an internal promotion, we have the opportunity for a UX Designer to join our product team. You will be responsible for the user experience design of our platform in order to meet the needs of our staff, our clients and their customers.

Your days will be varied, but the primary mission will be to improve our platform and products from the ground up with the aim of building modern, easy-to-use solutions for Modica’s users across multiple geographies, time zones and languages.

Through user-centred design methodologies you will develop an intimate understanding of our customers’ needs and translate these into interfaces that are simple and practical. Partnering closely with our multi-functional team, this role will be key in creating brand consistency and ensuring that high-quality solutions are built with the aim of delivering an overall amazing customer experience.

You will:

  • Conduct research and analysis to build empathy and gain user insights
  • Propose and promote improvements based on research outputs
  • Formulate and evaluate processes for best practices in user-centred research and design
  • Illustrate design ideas using storyboards, process flows and sitemaps
  • Work collaboratively with designers, developers and the wider product team to create UI designs and prototypes that clearly illustrate to stakeholders how sites function and look.
  • Work with developers on quality assurance and acceptance testing throughout the software development process.
  • Actively maintain our front-end design system used for UI creation and implementation.
  • Work with Marketing to ensure consistency of brand across solutions, and provide graphic design assistance where needed for the company website and other marketing material.
  • Work with Product Owners to contribute to team product strategy and vision.
  • Communicate product improvements to stakeholders across the business through presentations and demonstrations.
  • Advocate for UX design across the company, demonstrating the value and benefits of user-centred design strategies.

About you

Design and user experience are at the forefront of everything you do, and you possess a deep understanding of user-centred design. You love working in fast-moving, agile work environments and take a practical approach to delivering creative and simple solutions.

We are looking for someone who brings:

  • Hands-on experience as a UX designer with a demonstrable portfolio of design work.
  • Strong experience with interface prototyping software such as Figma, Adobe XD or Sketch (our team uses Figma).
  • Proven knowledge of user-centred research and analysis techniques.
  • Basic understanding of HTML & CSS - additional front-end development experience is beneficial but not essential.
  • Excellent verbal and written communication skills.
  • Great empathetic skills in understanding the needs of stakeholders and end users.
  • Good organisational skills with the ability to self-manage deadlines and priorities.
  • A passion to learn and keep up to date with the latest design technology and UX design methodologies.
  • Flexibility to pivot and adapt to changes.

Personality fit is a key success factor in this role so you will be:

  • Customer focused and delivery driven.
  • A strong leader and mentor; self-starter.
  • Collaborative - developing relationships with employees, management and clients to achieve organisational goals.
  • Someone who takes pride in their work, but doesn’t take themselves too seriously.

We’re proud to have a team of trustworthy and honest people. Our people have an opinion, challenge constructively and have each other’s backs. They are experts in their fields and hungry to contribute, living our values of pragmatism, change initiation, tough love, doing the right thing and playing nicely.


About the benefits

In joining Modica, you’ll become part of a highly engaged and focused team, driven by success and by delighting our customers. We work hard, celebrate success, have fun, but overall, we are all motivated by the common goal of being the best in the markets we play in.

We offer a supportive and flexible working environment as it is important to us that you are happy and healthy. Alongside a competitive salary, we offer excellent benefits and to support you we offer fantastic perks including health and life insurance, home internet contributions, regular team lunches, fresh fruit and your birthday off.

If this sounds like a good fit for you, apply now with your CV and a cover letter letting us know why you will be a great addition to our team.

Things are moving quickly right now, this job will close as soon as the ideal candidate applies.


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