Banco BHD

Modica’s solutions create tighter finance security and help integrate customer service strategy.

Banco Multiple BHD Leon, S.A is located in Santo Domingo, Dominican Republic and is part of the Banks & Credit Unions Industry.

Modica deployed an SMS API connection and SMS Campaign Manager that enabled the Dominican Republic bank to instantly and directly communicate with its customers and allowed customers to respond at any time.

Full integration with the banking platform provides secure connectivity for SMS banking, 2-factor transaction confirmation, and has streamlined identification of unauthorised transactions, tightening risk management.

The mobile channel has become integral in the bank’s marketing and customer service strategy, averaging at around 750,000 messages per month.

  • “The Modica platform gives us greater visibility of our messaging with real time analytics and reporting. This, along with the team’s proactive and responsive communication, makes Modica a superior choice of partner.”
  • Silla Mulitalo, Channel Manager Internet Banking, ANZ

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