Modica’s solutions create tighter finance security and help integrate customer service strategy.
Modica deployed an SMS API connection and SMS Campaign Manager that enabled the Dominican Republic bank to instantly and directly communicate with its customers and allowed customers to respond at any time.
Full integration with the banking platform provides secure connectivity for SMS banking, 2-factor transaction confirmation, and has streamlined identification of unauthorised transactions, tightening risk management.
The mobile channel has become integral in the bank’s marketing and customer service strategy, averaging at around 750,000 messages per month.
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Through their digital transformation programme, Countdown has utilised the Omni SMS platform to streamline their online shopping experience and evolve the consumer journey with reliability and ease.
Communication channel choice is crucial for the New Zealand Defence Force. That’s why they've added Modica's SMS messaging to offer more options when communicating with potential recruits.