OMNI Platform

Modica's messaging platform is used by some of the world's biggest enterprises and brands to deliver high volume, mission-critical messaging services.

Provide intelligent messaging services to your customers and staff with the help of OMNI. The platform is built on a high-availability messaging gateway, and is complemented by optional Managed Messaging Solutions and the OMNI Insights dashboard.

What sets us apart is the expert advice and support we provide our clients - available 24/7.
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Modica's OMNI Platform in Action with Appointment Verification

Intelligent Messaging

Send the right message at the right time.

Easy Integration

Easily connect with customers, staff and partners anywhere in the world via your choice of APIs.

High Availability

High volume performance, monitoring and 99.9% uptime let you rest assured knowing that OMNI will get the job done.

All the Features You Expect

From number portability to multi-timezone support and international routing, OMNI does it all. We're always adding new features as technology evolves.

Compliance

Government and telecommunication regulations can be a minefield to negotiate, our team will advise you throughout your setup process to ensure your services aren't in breach.

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Expert Support and Advice

We won't bounce you off to an anonymous contact centre. Our team will support you through all stages of your messaging service lifecycle.

24/7 Support

We’re serious about support and proactively communicate any issues that may impact your service. Our support team are available 24/7 and can provide custom service reports on request; you can even schedule the reports to be delivered to your inbox as you need them.

Technical Documentation

With a wealth of resources on all aspects of messaging, from API documentation to FAQs and International Fact Sheets, we have the resources to make you a mobile guru and ensure your service is a success.

Regulatory Compliance

Global messaging can be a regulatory minefield. Our experienced in-house Support team work closely with you to ensure your service doesn’t breach industry guidelines or government regulations.

Testing and Q&A

Make use of our test environment to ensure all is in order before migrating to a live production environment. Our Technical and Service teams are available to support you throughout the migration and launch process.

Secure

Trusted by banks and governments to send and receive sensitive messages worldwide.

✓ Enterprise-level security

✓ Direct connections to carriers

Reliable

Trusted by emergency services and airlines to send mission critical messages.

✓ 99.9% uptime

✓ 24/7 expert support

Global

Streamline communications with connections in just about every country in the world.

✓ Send from one platform

✓ Global connections

Send messages your way

Campaign Manager

Reliable, quick and easy to use broadcast solution to communicate with large groups.

Email to SMS

Send and receive SMS messages from your application with no additional software to install or manage.

Web to SMS

User-friendly messaging tool that allows you to send and receive messages, store contacts and create templates.

Mobile Studio

Engage with your customers or audience and manage your customer experience through a built-in moderation console.

Two-factor Authentication

Real-time, session-based additional authentication factor for web, IT or mobile applications by providing a one-time pin number.

Insights

Crisis communication planning

Immediate communication before, during and after a crisis is critical. Customers will want to know how they are impacted. Suppliers, employees and their families will also want to know what is going on. Having a crisis communication plan allows you to communicate the right message, to the right audiences, at the right time.