RMM delivers richer media content to boost engagement & conversions.
Rich Media Messaging (RMM) is a mobile messaging service that adds a richer experience than traditional SMS. The recipient enjoys rich media content through a personalised journey. Enabling customers to self-serve, increases engagement and efficiency.
All industries can benefit from incorporating rich media content in their messages to drive more proactive and actionable communication. By adjusting the types of messages, companies from retail, marketing, financial services, utilities, travel and logistics can increase collection rates, improve customer engagement and increase operational efficiency.
Benefits of RMM
Many companies are thinking of new ways of collecting payments. While some are combining different payment methods via calls, post and emails, we propose a smarter approach. The mobile payment solution via Rich Media Messaging has proven more effective than email or phone calls, with an engagement rate of over 68% and a payment rate of up to 50%.
Support secure online payments via: PayPal, Stripe, PaySafe, Global Payments and others via our integration with their Hosted Payment Solutions.
Utilise fully customisable branding, logos, fonts, video and image carousel content. Personalise call-to-action buttons for bigger impact. Provide better customer experiences by generating QR codes and barcodes for coupons, loyalty cards, event passes and in-store credit.
Ensure a customer can upload an image or file via their camera or from their documents via RMM.
Sell your app via RMM on the App Store or Google Play with a short customer journey.
Ensure you customer can submit a signature if required. This is perfect for the insurance industry.
We support chatbot functionality directly from RMM.
Provide a better customer experience by generating QR codes and barcodes for coupons, loyalty cards, event passes and in-store credit.
Integrate with any third party service provider, such as chatbots and CRM via the RESTful API.
Consolidate digital, mobile and social channels into a single platform. Deliver results faster, reduce costs and improve the user experience.
For a young boy growing up in rural New Zealand in the early 1970s - London and New York seemed like distant planets. In the case of Modica’s Delivery Squad Lead, Mike Lace, passion and a plan would take him round the world.
Learn how Head of Engineering Mark ‘Goldie’ Goldfinch can save workplaces and the planet.
SMS for business communication is growing. COVID-19 has forced businesses to communicate more, potentially adding to the noise and clutter of the marketing and communication space yet when things get complicated, we revert to basic principles and reliable communication methods to cut through “the chatter”.