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How SMS will improve your customer service
SMS for business communication is growing. COVID-19 has forced businesses to communicate more, potentially adding to the noise and clutter of the marketing and communication space yet when things get complicated, we revert to basic principles and reliable communication methods to cut through “the chatter”.
Rich Media Messaging (RMM) is a mobile messaging service that adds a richer experience than traditional SMS. The recipient enjoys rich media content through a personalised journey. Enabling customers to self-serve, increases engagement and efficiency.
OMNI is secure, robust and reliable and has a suite of cloud-based messaging products to meet your specific use case.
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