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Optimise process & operations
Operations
A reliable, cost-effective and easy to use solution for communicating with your customers and staff.
Leverage two-way SMS conversations to streamline shift management. Improve operational performance by issuing departmentalised group messages faster and with more reach.
Keep customers informed the entire way along their customer journey. Contact them in a way that is convenient for them, easily integrates with your current systems and doesn’t cost the world.
Coordinate major incidents during critical outages or events that may impact business operations. SMS can be sent instantly to notify on-call and leadership teams, as well as key stakeholders to keep them up to date.
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Cost effectively streamline business processes.
Explore features below:Broadcast a mass communication quickly and easily during an emergency.
Create templates for quick communication.
Supports multiple lists for managing multiple sites collectively or individually.
Sophisticated reporting suite to manage replies and provide further assistance.
Experts in mobile communication
We won't bounce you off to a contact centre. Our team is available 24/7 to support you. We have extensive resources to make you a messaging guru and ensure your service is a success.
Modica's Messaging Platform can integrate with your preferred email, CRM, marketing and social applications. Existing integrations include SalesForce, Marketo and Adobe Campaign.
Review the performance of your services in real time via your secure dashboard. View sent and received message volumes, track delivery receipts and analyse your performance for insights.
Global messaging can be a regulatory minefield. Our in house team will work closely with you to assist with queries around industry guidelines and government regulations.
Our Technical and Service teams support you throughout the testing, migration and launch process.
Chances are we have experience in your market. Whether products or services, public or private sector, our experts tailor solutions to solve your needs.
All-in-one platform
Use a single, unified platform to send all your business communications. Our web-based dashboard gives you real-time visibility of all of your messages.
Contact us today
For developers, by developers
Our APIs are designed with developers in mind. With a choice of languages, it's that much easier to integrate.The reporting dashboard allow users to view status reports (DLR), opt-outs and usage.
Read our API Documentation.
We pride ourselves on reliable technology
With 99.9% uptime and over fifteen years' experience in the financial, healthcare and Government sectors, you can trust us to send your messages securely and on time.
Learn more about Security.
CUSTOMER STORIES
Our clients span the Logistics, Telecommunications, IT, Finance, Government, Health, Education and Media Sectors.
They trust us to manage their mission critical messaging across the globe.
Communication channel choice is crucial for the New Zealand Defence Force. That’s why they've added Modica's SMS messaging to offer more options when communicating with potential recruits.
LEARN MOREOver 700,000 messages sent machine to machine reveal that SMS is a reliable solution for energy providers.
LEARN MORECo-ordinating and managing relief activities in multiple locations using the Modica SMS gateway.
LEARN MORERyman Healthcare uses Modica's OMNI Platform to efficiently communicate with its 11,000 residents and 5,000 staff members.
Read MoreNew Windsor uses Modica's OMNI to accurately trace and collect names of parents and visitors to their school.
Read More