Connect with Voice
Future development will provide a number of voice solutions from pushing SMS from voice enabled numbers (only available in some markets), through to click to call links in messages and integration with cloud based Contact Centre platforms.
Voice CPaaS solutions are popular with businesses that want to enhance their customer engagement and communication capabilities. By integrating voice communication functionality into their applications, businesses can improve customer service, streamline their operations, and offer more personalised experiences to their customers.
This is an ongoing area of new product development at Modica and we would welcome the opportunity to talk about your requirements.
This may include enabling developers to add voice communication functionality to applications via APIs and SDKs, or adding voice-enabled features such as interactive voice response (IVR), text-to-speech (TTS), and speech-to-text (STT) capabilities. We are always evaluating new voice tools to add to our unified CPaaS suite of products for your seamless experience.
Find out more about the Voice use cases and about other products on our roadmap by enquiring today.