Utilities made easy with SMS
Simplifying utility services through SMS
We’ve helped many Utility services quickly communicate with their customers about outages, maintenance schedules, and other important information. SMS messages are delivered almost instantly, ensuring that customers receive timely updates.
We have also helped increase customer engagement via our Messaging Platform and API by providing the tools needed to send personalised messages to customers, such as bills and payment reminders. Customers are more likely to respond to SMS messages than other forms of communication. Customers can send an SMS to report an issue or ask a question, and utilities companies can respond in a timely manner.
Our SMS messaging tools can also be used to improve internal communication by sending out critical information to staff both on and off site and reach staff members working in remote areas.
SMS uses for Utilities
A powerful messaging platform for Utilities providers
One of the greatest challenges for utility businesses is effective and timely communication. Modica has multiple solutions available on one unified platform, allowing the companies to send time-critical messages and enable two-way conversations with staff and clients.
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