Insurance made easy with SMS
Simplified insurance through SMS
We've helped many leading insurance companies improve their customer communications, automate workflows and improve customer security by integrating our SMS solutions into their company processes. This has helped increase customer engagement, created better two-way communication and decreased wait times for the customer, which has boosted customer satisfaction.
By integrating our SMS solutions, customers can have personalised and secure conversations with their insurance company, allowing them to receive advice, ask questions and make claims with ease. They can also receive payment reminders, utilise two factor authentication, minimise late payments and reduce pressure on call centres. This helps build greater trust between the consumer and the insurance company.
Our platform allows insurance companies to be more efficient, freeing up valuable administration and staff time, all while enhancing customer satisfaction and boosting profitability.
SMS uses in Insurance
A powerful message platform for Insurance
One of the greatest challenges for insurance is effective and timely communication. Modica has multiple solutions available on one unified platform, allowing the companies to send time-critical messages and enable two-way conversations with staff and clients.
They trust us to manage their mission critical messaging across the globe.
Communication channel choice is crucial for the New Zealand Defence Force. That’s why they've added Modica's SMS messaging to offer more options when communicating with potential recruits.
Over 700,000 messages sent machine to machine reveal that SMS is a reliable solution for energy providers.
Through their digital transformation programme, Countdown has utilised the Modica SMS platform to streamline their online shopping experience and evolve the consumer journey with reliability and ease.