Payments via CPaaS
In the markets we operate, we see almost every unique handset and approximately 10% of every message we send is asking for or acknowledging payment.
This is consistent with industry forecasts for the growth of payment services across CPaaS, including a prediction that digital payment value will grow by more than 13% this year alone*. Payment capabilities are key for maximising value for mobile users and the telcos they subscribe to.
Customers receive an SMS notification of payment amount due, date due, contact information, or similar
From the URL in the SMS, customers can access a company-specific portal to make payments
If the customer has pre-registered their card or made a previous payment, they can simply reply “yes” to confirm the payment
The customer will receive a receipt for payment
We are working with a number of key payment partners to bring our customers robust payment solutions within our CPaaS platform.
Payment use cases
Digital payment services via CPaaS has a range of use cases, including:
- Arrears and debt collection
- Payment reminders
- Onsite payments, for example a tradesperson on a customer's site
- Charity donations
- Click to pay
- Multi language payment information
- Multi currency payment
- Paper and email invoice replacement
- Reduce abandoned cart rates
- Easy set up for low tech customers
- Safe and secure technology
Our rollout timing is informed by the requirements of customers and the market.
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