Build communications flows for every interaction

SMS is cost-effective and measurable. It is an excellent way to engage with your customers with open rates of up to 98%.

USE CASES

Marketing

Personalised Two-Way Messaging

Consumers today are looking for engagement and enjoy personal connections with their favourite brands. SMS is a simple way to have two-way conversations with your clients regardless of the size of the database.

Mobile Studio

Grow brand loyalty with your customers or audience. From advertising a keyword for consumers to request information, receiving an automatic text response to allowing audiences to actively take part in events and see their messages on a big screen.

Campaign Manager

Build your SMS database and connect with your customers. Message templates can be set up and used to save time and personalise SMS messages with names and other information to boost your customers interaction.

A reliable, quick and easy to use broadcast solution for communicating with large groups.

Explore features below:

Convenient messages

Use our OMNI Platform to store lists and schedule messages, or integrate with your current systems using one of our APIs.

International delivery

With access to over 900 global connections, you can choose to send messages worldwide.

Personalise messages

Use custom data fields to make your messages personalised and more engaging.

Two-way MMS

Go beyond words and encourage your audiences to interact with images, video and audio.

Why Modica Group

Experts in mobile communication

Expert service and advice

We won't bounce you off to a contact centre. Our team is available 24/7 to support you. We have extensive resources to make you a messaging guru and ensure your service is a success.

Integration

Modica's Messaging Platform can integrate with your preferred email, CRM, marketing and social applications. Existing integrations include SalesForce, Marketo and Adobe Campaign.

Real-time dashboard

Review the performance of your services in real time via your secure dashboard. View sent and received message volumes, track delivery receipts and analyse your performance for insights.

Compliance

Global messaging can be a regulatory minefield. Our in house team will work closely with you to assist with queries around industry guidelines and government regulations.

Testing environment and QA

Our Technical and Service teams support you throughout the testing, migration and launch process.

Market-specific expertise

Chances are we have experience in your market. Whether products or services, public or private sector, our experts tailor solutions to solve your needs.

CAPABILITIES

PLATFORM

OMNI Platform

Modica's messaging platform is used by some of the world's biggest brands and enterprise organisations to deliver high volume, mission critical SMS messaging services. The platform is founded on a high availability messaging gateway that can be complemented by our optional add-ons, Managed Messaging Solutions and the OMNI Insights dashboard.

OMNI helps you deliver intelligent messaging services to your clients, with the ability to manage multiple brands under one account. What sets us apart is the expert advice and support we provide our clients - 24/7.

LEARN MORE ABOUT OMNI ➝

API Integration

Mobile Gateway (API)

Easily integrate our API to send and receive messages across most mobile networks around the world.

LEARN MORE ABOUT OUR gateway ➝

Customer Stories

Our clients span the Telecommunications, IT, Finance, Government, Health, Education and Media Sectors. They trust us to manage their mission critical messaging across the globe.

KidsCan

Text donations contributed more than $200,000 towards lunch for children going hungry during the school day in a fundraising drive run by Campbell Live for KidsCan.

KidsCan

Public Sector

Hurricanes

Kiwis love their rugby and the Hurricanes make sure passionate fans keep up to date via SMS.

Hurricanes

Public Sector

KFH Media

KFH Media had a vision to tell a story in a different way with New Zealand’s first immersive interactive drama. Modica helped them bring it to life with spectacular award-winning results.

KFH Media

Utility

Heyday and JWT

More than 130,000 Z service station customers tried their luck by texting around 2 million entries in to the "Fish for Prizes" competition

Heyday and JWT

Utility

Mediaworks

With a suite of mobile engagement products, Mediaworks engage with their audience in real time, from anywhere.

Mediaworks

Utility

SKY

From avid boxing fans to dedicated viewers of popular shows.

SKY

Utility

Vodafone

Modica lets Vodafone talk to its valued customers by text to deepen their relationship and serve up relevant content and reward customers with exclusive deals and experiences.