Expert support & advice
We won't bounce you off to an anonymous contact centre. Our team will support you through all stages of your messaging service lifecycle.
We’re serious about support and proactively communicate any issues that may impact your service. Our support team are available 24/7 and can provide custom service reports on request; you can even schedule the reports to be delivered to your inbox as you need them.
With a wealth of resources on all aspects of messaging, from API documentation to FAQs and International Fact Sheets, we have the resources to make you a mobile guru and ensure your service is a success.
Global messaging can be a regulatory minefield. Our experienced in-house Support team work closely with you to ensure your service doesn’t breach industry guidelines or government regulations.
Make use of our test environment to ensure all is in order before migrating to a live production environment. Our Technical and Service teams are available to support you throughout the migration and launch process.
They trust us to manage their mission critical messaging across the globe.
Communication channel choice is crucial for the New Zealand Defence Force. That’s why they've added Modica's SMS messaging to offer more options when communicating with potential recruits.
Over 700,000 messages sent machine to machine reveal that SMS is a reliable solution for energy providers.
Through their digital transformation programme, Countdown has utilised the Modica SMS platform to streamline their online shopping experience and evolve the consumer journey with reliability and ease.