SMS for Utilities
At Modica Group we’ve helped many Utility services quickly communicate with their customers about outages, maintenance schedules, and other important information. SMS messages are delivered almost instantly, ensuring that customers receive timely updates.
We have also helped increase customer engagement via our Messaging Platform and API by providing the tools needed to send personalised messages to customers, such as bills and payment reminders. Customers are more likely to respond to SMS messages than other forms of communication. Customers can send an SMS to report an issue or ask a question, and utilities companies can respond in a timely manner.
Our SMS messaging tools can also be used to improve internal communication by sending out critical information to staff both on and off site and reach staff members working in remote areas.
A powerful messaging platform with efficient SMS messaging solutions
With increasing demands online systems and e-commerce, providers are looking for more effective ways to communicate with customers and staff. Modica’s platform is a reliable, quick and easy to use when it comes to communicating with with large groups and protecting customers privacy. We work closely with you to streamline your communications.
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