SMS for Utilities
At Modica Group we’ve helped many Utility services quickly communicate with their customers about outages, maintenance schedules, and other important information. SMS messages are delivered almost instantly, ensuring that customers receive timely updates.
We have also helped increase customer engagement via our Messaging Platform and API by providing the tools needed to send personalised messages to customers, such as bills and payment reminders. Customers are more likely to respond to SMS messages than other forms of communication. Customers can send an SMS to report an issue or ask a question, and utilities companies can respond in a timely manner.
Our SMS messaging tools can also be used to improve internal communication by sending out critical information to staff both on and off site and reach staff members working in remote areas.
KFH Media had a vision to tell a story in a different way with New Zealand’s first immersive interactive drama. Modica helped them bring it to life with spectacular award-winning results.
Heyday and JWT
More than 130,000 Z service station customers tried their luck by texting around 2 million entries in to the "Fish for Prizes" competition