OMNI now integrates with global software powerhouses, Salesforce, Marketo and Adobe Campaign, some unique legacy systems, and applications under development. If your account has API access, then simply connect to the software directly or download the relevant plugin from the App store. They are easy to install and configure for quick integration.
Our API connects with Salesforce’s TXTinIT plugin to enable you to send and receive SMS messages within the Salesforce platform. TXTinIT can be easily downloaded from the Salesforce AppExchange and installed on your Salesforce instance.
The integration will route messages such as billing reminders, appointment reminders, support case notifications and booking confirmations from Salesforce users to customers.
Marketo marketing automation software helps organisations automate and measure marketing engagement, tasks and workflows. The Marketo platform provides businesses with measurable customer experience data, from acquisition to advocacy, with engaging experiences that keep customers engaged and coming back.
We offer two integration options; one-way (send) and two-way (send & receive). Our one-way messaging integration allows Marketo users to utilise webhooks to send SMS via our Mobile Gateway. No need to download a plugin, but you do need to have our REST API account.
Our two-way integration enables Marketo users to send and receive SMS messages. This integration requires configuration by our Marketo development partner and includes bulk capability, number formatting tools and reply functionality.
Adobe Campaign is a conversational marketing technology that empowers organisations to start and sustain one-to-one customer dialogues.
Our integration with Adobe Campaign provides high availability, mission-critical messaging for better customer engagement.
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