Save costs and improve your customer service.
Take the pain out of customer service by using SMS to communicate.
Customer Service
Contact Centre Communications
Allow customers to conveniently communicate with your team. Have them text in questions and receive answers, solve problems or verify account information all through SMS.
Gather Feedback
Automate customer journey communications - everything from welcome texts, to feedback and follow up messages.
Reminders
Modica's OMNI can alert mobile phones in your chosen countries. You can schedule reminders and know that no matter the time difference, your customer will be alerted at the right time.
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Improve your customer satisfaction with simple two-way messaging.
Explore features below:
Dedicated support
Two-way communication
Deliver at scale
Content analytics
Experts in mobile communication
OMNI Platform
Modica's messaging platform is used by some of the world's biggest brands and enterprise organisations to deliver high volume, mission critical SMS messaging services. The platform is founded on a high availability messaging gateway that can be complemented by our optional add-ons, Managed Messaging Solutions and the OMNI Insights dashboard.
OMNI helps you deliver intelligent messaging services to your clients, with the ability to manage multiple brands under one account. What sets us apart is the expert advice and support we provide our clients - 24/7.
Mobile Gateway (API)
Easily integrate our API to send and receive messages across most mobile networks around the world.
LEARN MORE ABOUT OUR gateway ➝
Ready to learn more?
Our team of SMS experts are on hand to help create your SMS strategy. Start with a free trial.