• High-growth tech company with serious global momentum
• Manage strategic channel partnerships and unlock new commercial opportunities
• Competitive base + commission: Achievable targets, flexible working conditions and great people

About Us:

At Modica Group, we’re a global intelligent messaging company on a mission to make business communication smarter, safer and more accessible for everyone. From growing local businesses to large enterprises, telcos and government agencies, our cloud-based CPaaS platform plugs directly into mobile networks and customer systems via secure APIs. This gives organisations the power to leave outdated call-centre and print channels behind and shift toward the fast, intuitive mobile channels their customers actually respond to.

We support a full suite of channels through a unified platform that lets customers send high-volume, time-critical messages, run two-way campaigns and automate customer journeys at scale. Backed by real-time reporting, insights tools, deep CRM and marketing-platform integrations, and 24/7 expert support, Modica Group is trusted globally when messages truly matter.

About the opportunity:

We’re looking for an experienced Channel Account Manager to lead, develop and grow one of our most significant telecommunication channel partnerships across SMB, Corporate, Enterprise and Government. Sitting at the intersection of Modica, the Channel, and their customers, you’ll be seen as a trusted advisor to Client Leads and Solution Consultants, helping solve complex customer problems with the Modica product set, cutting through a busy product landscape, and delivering measurable value across multiple industries.

In this role you will:

• Own the channel relationship end-to-end - driving pipeline, revenue performance and long-term partnership health
• Advocate strongly for Modica’s solutions within a broader telco product ecosystem
• Spend meaningful time onsite and offsite with channel teams and their Enterprise/Government customers, building deep, trusted relationships
• Work closely with Product, Technical and Service Delivery teams to shape solutions, resolve issues and deliver with pace
• Use data, reporting and insight to prioritise opportunities, navigate shifting channel needs, and bring in the right internal stakeholders at the right time
• Stay visible and valuable within a channel landscape where priorities shift and communication fluctuates, maintaining steady, value-led engagement and responding quickly when momentum returns or new opportunities arise

About you:

You’re an accomplished Enterprise/Government Account Manager or Channel Manager who knows how to navigate complex environments, build trust quickly, and influence outcomes across both technical and commercial stakeholders. You bring a strong blend of technical understanding, commercial acumen, relationship depth and customer focus, allowing you to confidently represent Modica while driving growth and value through a major telecommunications channel. What sets you up for success in this role:

• Expertise in solution-based sales across technology, SaaS or telecommunications, with a strong grasp of how products integrate into broader ecosystems, and a proven track record of senior-level account management and revenue growth
• Passionate about building strong, mutually trusted relationships with C-level stakeholders, Client Leads and technical teams
• Communicate with clarity and confidence (both written and verbal) – always bringing a genuinely customer-centric mindset
• Can consciously navigate the tension between championing Modica’s products and aligning with the channel’s competing priorities, ensuring both relationships and outcomes are protected
• Engage confidently with clients onsite and offsite across Auckland, and travel domestically to nurture and strengthen channel relationships while elevating Modica’s value and reputation
• Influence and collaborate effectively across Product, Technical, Service Delivery and Leadership teams, confidently operating with autonomy while remaining aligned with internal stakeholders across New Zealand and Australia
• Enjoy fast-moving environments, can pivot quickly when priorities shift, and know when to involve the right internal experts
• Leverage strong analytical and reporting skills to shape client review cycles, surface commercial opportunities, and support informed decision-making across the business
• Are a natural problem solver with the courage to challenge, innovate and advocate for the best outcome
• Self-motivated, relationship-led and driven to deliver exceptional results

Why Us:

At Modica, you’ll join a high-growth technology business pushing the boundaries of intelligent messaging. We operate on a global scale, yet we’re small and agile enough that your thinking, relationships and commercial instincts genuinely shape outcomes. You’ll collaborate with teams across New Zealand, Australia and beyond, supported by a culture that values initiative, encourages ownership and gives you the space to truly contribute.

Alongside a competitive salary and uncapped earning potential, you’ll also enjoy health and life insurance, home internet contributions, paid volunteer days and your birthday off. We take pride in creating an environment where people are trusted to deliver, supported to succeed, and recognised for the impact they make.

How to Apply:

Modica Group has partnered with Bespoke Approach for the recruitment of this role, with applications closing on Friday, 28 November.

Please submit your CV and cover letter to nikkie.white@bespoke-approach.com. Alternatively, if you would like to know more or discuss the opportunity confidentially, please reach out to Nikkie on the above email.