Kiwibank Limited is a subsidiary of the state-owned enterprise New Zealand Post Limited, New Zealand Superannuation and the Accident Compensation Corporation. Kiwibank provides some of its banking services through its PostShops and branches.


Kiwibank’s Loaded for Travel prepaid Visa card is used by Kiwis to shop online and overseas. Customers can request account information by texting a keyword for their balance or choose to receive text alerts about top ups.

Modica allows Kiwibank to receive and send texts around the world, anytime, any country. We’ve managed the Loaded for Travel text service since 2009, and our secure service integrates with the Visa platform.

For Kiwibank, it’s about giving globetrotters the choice to interact where and how they choose.

Modica enables Kiwibank’s Loaded card customers to check their account information by text, wherever they are in the world. Their technical and support teams are very professional and a pleasure to work with.

Melanie Lambert

Head of Prepaid and Debit Cards, Kiwibank

  • “The Modica platform gives us greater visibility of our messaging with real time analytics and reporting. This, along with the team’s proactive and responsive communication, makes Modica a superior choice of partner.”
  • Silla Mulitalo, Channel Manager Internet Banking, ANZ

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