Product Overview

A communication platform that enables you to send mission critical messages

Start building with Modica's API.

Questions? Contact us.

who we work with

Many government agencies and large enterprises trust our robust and reliable messaging platform.

VIEW CUSTOMER STORIES

Send messages your way

Campaign Manager

Reliable, quick and easy to use broadcast solution to communicate with large groups.

Email to SMS

Send and receive SMS messages from your application with no additional software to install or manage.

Web to SMS

User-friendly messaging tool that allows you to send and receive messages, store contacts and create templates.

Mobile Studio

Engage with your customers or audience and manage your customer experience through a built-in moderation console.

Competition Engine

Deliver interactive SMS competitions by advertising a keyword or providing a unique code for your customers to text.

Two-factor Authentication

Real-time, session-based additional authentication factor for web, IT or mobile applications by providing a one-time pin number.

API DOcumentation

For developers, by developers

Our APIs are designed with developers in mind. With a choice of languages, it's that much easier to integrate.

The reporting dashboard allow users to view status reports (DLR), opt-outs and usage.

Read our API documentation ➝

Two-Factor Authentication in use in the Finance Industry

OMNI Platform

All-in-one platform

Use a single, unified platform to send all your business communications. Our web-based dashboard gives you real-time visibility of all of your messages.

Request a trial ➝

Security

We pride ourselves on reliable technology

With 99.9% uptime and over fifteen years' experience in the financial, healthcare and government sectors, you can trust us to send your messages securely and on time.

learn more about security ➝

Expert Support and Advice

We won't bounce you off to an anonymous contact centre. Our team will support you through all stages of your messaging service lifecycle.

24/7 Support

We’re serious about support and proactively communicate any issues that may impact your service. Our support team are available 24/7 and can provide custom service reports on request; you can even schedule the reports to be delivered to your inbox as you need them.

Technical Documentation

With a wealth of resources on all aspects of messaging, from API documentation to FAQs and International Fact Sheets, we have the resources to make you a mobile guru and ensure your service is a success.

Regulatory Compliance

Global messaging can be a regulatory minefield. Our experienced in-house Support team work closely with you to ensure your service doesn’t breach industry guidelines or government regulations.

Testing and Q&A

Make use of our test environment to ensure all is in order before migrating to a live production environment. Our Technical and Service teams are available to support you throughout the migration and launch process.

Support options

Choose the support plan that best suits your requirements: Basic, Professional or a personalised
Enterprise SLA.

Support plans

99.9% availablity
24/7 365 day support
Proactive communication
Email support
Phone support
Technical support
Response time
Monthly traffic report
Dedicated service delivery manager

Basic

Professional

✓
✓
✓
✓
✓
✓
4 hrs

Enterprise

✓
✓
✓
✓
✓
✓
1 hr
✓
✓

Insights

Crisis communication planning

Immediate communication before, during and after a crisis is critical. Customers will want to know how they are impacted. Suppliers, employees and their families will also want to know what is going on. Having a crisis communication plan allows you to communicate the right message, to the right audiences, at the right time.

Jenny Ariza

Security

Things to consider when choosing SMS marketing software

SMS for business communication is growing. COVID-19 has forced businesses to communicate more, potentially adding to the noise and clutter of the marketing and communication space yet when things get complicated, we revert to basic principles and reliable communication methods to cut through “the chatter”.

Hannah Hilliam

Marketing

Modica Group: GDPR Privacy Update

GDPR. Everyone is talking about it, in one form or another. That’s because it will change the way companies collect, store and use EU residents’ data. It’s also sparked a wider discussion about data protection and privacy globally. If you haven’t heard anything more than the acronym, here’s an overview.