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Product Overview
A communication platform that enables you to send mission critical messages
Start building with Modica's API.
Questions? Contact us.
who we work with
Many government agencies and large enterprises trust our robust and reliable messaging platform.
VIEW CUSTOMER STORIESSend messages your way
Campaign Manager
Reliable, quick and easy to use broadcast solution to communicate with large groups.
Email to SMS
Send and receive SMS messages from your application with no additional software to install or manage.
Web to SMS
User-friendly messaging tool that allows you to send and receive messages, store contacts and create templates.
Mobile Studio
Engage with your customers or audience and manage your customer experience through a built-in moderation console.
Competition Engine
Deliver interactive SMS competitions by advertising a keyword or providing a unique code for your customers to text.
Two-factor Authentication
Real-time, session-based additional authentication factor for web, IT or mobile applications by providing a one-time pin number.
API DOcumentation
For developers, by developers
Our APIs are designed with developers in mind. With a choice of languages, it's that much easier to integrate.
The reporting dashboard allow users to view status reports (DLR), opt-outs and usage.
OMNI Platform
All-in-one platform
Use a single, unified platform to send all your business communications. Our web-based dashboard gives you real-time visibility of all of your messages.
Request a trial ➝Security
We pride ourselves on reliable technology
With 99.9% uptime and over fifteen years' experience in the financial, healthcare and government sectors, you can trust us to send your messages securely and on time.
learn more about security ➝
Expert Support and Advice
We won't bounce you off to an anonymous contact centre. Our team will support you through all stages of your messaging service lifecycle.
24/7 Support
We’re serious about support and proactively communicate any issues that may impact your service. Our support team are available 24/7 and can provide custom service reports on request; you can even schedule the reports to be delivered to your inbox as you need them.
Technical Documentation
With a wealth of resources on all aspects of messaging, from API documentation to FAQs and International Fact Sheets, we have the resources to make you a mobile guru and ensure your service is a success.
Regulatory Compliance
Global messaging can be a regulatory minefield. Our experienced in-house Support team work closely with you to ensure your service doesn’t breach industry guidelines or government regulations.
Testing and Q&A
Make use of our test environment to ensure all is in order before migrating to a live production environment. Our Technical and Service teams are available to support you throughout the migration and launch process.
Support options
Choose the support plan that best suits your requirements: Basic, Professional or a personalised
Enterprise SLA.
Support plans
- 99.9% availablity
- 24/7 365 day support
- Proactive communication
- Email support
- Phone support
- Technical support
- Response time
- Monthly traffic report
- Dedicated service delivery manager
Basic
- ✓
- ✓
- ✓
- ✓
Professional
- ✓
- ✓
- ✓
- ✓
- ✓
- ✓
- 4 hrs
Enterprise
- ✓
- ✓
- ✓
- ✓
- ✓
- ✓
- 1 hr
- ✓
- ✓
Insights
Crisis communication planning
Immediate communication before, during and after a crisis is critical. Customers will want to know how they are impacted. Suppliers, employees and their families will also want to know what is going on. Having a crisis communication plan allows you to communicate the right message, to the right audiences, at the right time.
Jenny Ariza
SecurityModica Group: GDPR Privacy Update
GDPR. Everyone is talking about it, in one form or another. That’s because it will change the way companies collect, store and use EU residents’ data. It’s also sparked a wider discussion about data protection and privacy globally. If you haven’t heard anything more than the acronym, here’s an overview.
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