Explore multimedia messaging

SMS's universal, widespread and frequent use makes it one of the world's most effective communications
options. With multimedia messaging (MMS), you can utilise this channel and make your messages memorable.

Talk to an expert about mms

who we work with

Many government agencies and large enterprises trust our robust and reliable messaging platform.

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Multiple channels, one platform

Media support for GIFs, images, video and audio - MMS is the next stepping stone from SMS for a fuller customer engagement.

Two-way rich communication

Make it easy to get your message across with two-way multimedia messages.

Interactive creative content

Go beyond words and encourage your audiences to interact with images, video and audio.

Send QR, tickets or maps

Get information to your customers in a convenient and timely manner.

Personalised messaging

Use data from your CRM to personalise messages and make them more unique.

Take your messaging to new heights with this multimedia communication channel.

Whether its sending eye-catching promotions, for marketing purposes or to help customer service teams understand issues at lightning speed, MMS has widespread use cases and may be able to help your business.

WHY Choose MMS?

Connect with customers through MMS messaging

Boost Sales

Run a promotional campaign or competition to your leads and encourage interaction and engagement to boost sales.

Increase Customer Lifetime Value

With eye-catching advertising on the world's most effective communication channel will help you to engage your customers.

Generate a Greater ROI

Mix high performing content with the world's most widespread communication channel, it's a recipe for success.

Reduce Churn

Make your messages memorable, amplify important messages and deliver value right into your customers' SMS inbox.

Build Brand Loyalty and engagement

More creative content helps you to build your brand, encourage interaction and engagement with your MMS messages.

What will you create?

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✓ Personalised

✓ Easy Integration

✓ Resources

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Your needs are unique. And speed is important. Share your details and a Modica specialist will be in touch shortly to give you a demo of OMNI.

Use cases

Take your messaging to new heights with this multimedia communication channel.

Marketing

Send eye-catching promotions, coupons or discount codes.

Utility customer support

A picture or video can help customer service teams understand issues at lightning speed.

Logistics

Have couriers send a picture as proof of delivery and to show location of drop off.

Ticketing

Send a QR code to a mobile that can be conveniently scanned as a ticket.

Use cases

Take your messaging to new heights with this multimedia communication channel.

Marketing

Send eye-catching promotions, coupons or discount codes.

Utility customer support

A picture or video can help customer service teams understand issues at lightning speed.

Logistics

Have couriers send a picture as proof of delivery and to show location of drop off.

Ticketing

Send a QR code to a mobile that can be conveniently scanned as a ticket.

Why Modica Group

Experts in mobile communication

Expert service and advice

We won't bounce you off to a contact centre. Our team is available 24/7 to support you. We have extensive resources to make you a messaging guru and ensure your service is a success.

Integration

Modica's Messaging Platform can integrate with your preferred email, CRM, marketing and social applications. Existing integrations include SalesForce, Marketo and Adobe Campaign.

Real-time dashboard

Review the performance of your services in real time via your secure dashboard. View sent and received message volumes, track delivery receipts and analyse your performance for insights.

Compliance

Global messaging can be a regulatory minefield. Our in house team will work closely with you to assist with queries around industry guidelines and government regulations.

Testing environment and QA

Our Technical and Service teams support you throughout the testing, migration and launch process.

Market-specific expertise

Chances are we have experience in your market. Whether products or services, public or private sector, our experts tailor solutions to solve your needs.

Status information

Please note that due to carrier restrictions, MMS is currently only available in Australia.

Questions? Talk to our team ➝

Insights

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Messaging During The Holiday Season

It’s the silly season and that means lots of public holidays, staff travel and often, office closures. While lots of focus is given to the work Xmas party, not enough attention is directed to ensuring your Customers know how to contact you during this period, and when you are back on deck. Here is our best practice list for messaging during the holiday season.